Refund & Return Policy

Refund & Return Policy

Introduction

Refund & Return Policy

1. Quality Inspection

All products are personally inspected and quality-checked before shipment to ensure they meet our standards. We verify the item, color, and condition before sending your order.

2. Correct Product Selection

Customers are responsible for selecting the correct size, color, and product variant when placing an order. Please carefully review the product details and size guide before completing your purchase.

We do not offer refunds or returns for incorrect size, color, or product choices made by the customer.

3. Damaged, Defective, or Incorrect Items

Refunds or replacements will only be issued if the error is on our side. This includes:

• Receiving the wrong item
• Receiving a damaged or defective product
• Missing items in your order

If this occurs, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the item
• A brief description of the issue

After review, we will arrange a replacement or refund where appropriate.

4. Order Cancellations

Orders may be cancelled within 24 hours of purchase. After this period, the order may already be processed and cannot be cancelled.

5. Return Shipping

If a return is approved due to an error on our part, we will provide instructions for the return or replacement process.

6. Processing Time for Refunds

Approved refunds will be processed to the original payment method within 5–10 business days, depending on the payment provider.

7. Contact

For any issues with your order, please contact us through our website contact page and include your order number so we can assist you quickly.